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GreenTree ↔ Magento — Business Guide

These guides explain, in plain language, how information flows between the MYOB Greentree system and the RLB online store (Magento) — no code required. They are written for non-technical readers: sales, operations, finance and support staff who need to understand what the integration does and when.

Authoring in progress (RLB-28)

The full step-by-step guides are being written under RLB-28. The site, navigation and diagrams (RLB-29) are ready; the walkthroughs land here as RLB-28 progresses.

The big picture

The store and the ERP keep each other up to date automatically. Two things happen:

  1. Greentree keeps the store stocked and priced — product details, prices and stock levels flow from Greentree into the store.
  2. The store sends orders back to Greentree — when a customer checks out, the order flows from the store into Greentree to be fulfilled and invoiced.

What each guide will cover

GuideIn plain terms
How a product gets onto the websiteWhere product data starts and how it reaches the store.
How prices and stock stay in syncWhen the store learns about a price change or a stock movement.
What happens when a customer places an orderThe journey of an order from checkout to Greentree.
Business vs retail customersHow B2B (account) and B2C (retail) orders differ.
When and how often things updateThe schedule behind the scenes (hourly jobs and live events).